ADULTDEALS.COM RETURN POLICY

AdultDeals.com is only committed into establishing and maintaining a trusting relationship with it's customers.
Last Updated: October 1, 2012

What is your Return Policy?

Defective Items will be replaced with an identical working item, shipping fees will be waived on reshipped items. No Refunds.

DVDs sold in "White Paper Sleeves" are not refundable.  For obvious reasons customers can copy the DVDs then attempt to return to us.

Unopened merchandise will be charged a 30% restocking fee.  No shipping & handling fees are refundable.

Opened merchandise will be charged a 50% restocking fee.  Store Credit only / No shipping & handling fees refundable.

Sex Toys & Clothing/Lingerie - Non-refundable.

Fleshdrives - if the original shipping packaging (USPS, UPS, FedEx Boxes), not the actual product packaging, is still intact with a "Refusal" or "Return To Sender", you may return the product to us within 30 days from when the order was shipped.  Return shipping to us is at your own expense however you will be charged a 20% restocking fee. If the shipping packaging was opened (USPS, UPS or FedEx Boxes) then FleshDrives are non-refundable because digital movies can easily be copied onto any PC.

Because we cannot refund for products once they have been opened, before opening each product please check its packaging and label carefully to be sure you received the correct product and version.

If the original packaging is still intact, you may return the product to us within 30 days from when the order was shipped. Return shipping to us is at your own expense.

If you received a product in error, contact us here.

All returned packages must be shipped to:

    Fleshdrive, Inc.
    7 Mayflower Place.
    Floral Park, NY 11001
    United States

Can I return / exchange a novelty?

Due to health hazards, and to protect our customers and our employees, we do not accept, for credit or exchange, any of the novelty items sold under the title of TOYS. This includes, but is not limited to, Toys, Bondage Equipment, Extensions, Dildos, Lotions, Dolls, Kits, Pumps, Guides, Vaginas, Lingerie or Vibrators. We will only exchange a defective item with the same exact item if it is returned within 30 days from when the order was shipped and if the item is deemed to be defective by our returns department.

How do I cancel an order?

An order may be cancelled only if that item is out of stock and within 30 days from when the order was shipped. Any order submitted through the web site, if in stock, will ship immediately and cannot be cancelled. You may return your merchandise when you receive the package if you do not open it. Write "REFUSED - Cancel" on the package and send it back. The post office should return it to us for no additional charge to you. If the post office will not send it back as described, we do not pay for the shipping of an order back to us. Unopened returned packages will be credited with a deduction of 20% (restocking fee). Opened returned packages will be credited with a deduction of 50%. Shipping charges are non refundable.

Contacting AdultDeals.com

If you have any questions or concerns about this Agreement or the Site or Service, please contact us here.